Privacy policy
Last updated 15 September 2026This page explains, in plain terms, what happens to the information you send through this site. The short version: it is used to answer you and to prepare your consultation — and nothing else.
Data controller
The controller responsible for your personal data is:
- Ruben T. Lawrence, sole practitioner
- 247 Richmond Terrace, Suite 4-B, Staten Island, NY 10301, United States
- ruben.t.lawrence@proton.me · +1 917 323 9390
What is collected
The data collected depends on how you contact us:
- Through the contact form: your first name, your phone number, your email address (if you choose to provide it), the subject you select (love reconciliation, energetic purification, or other), and the message you write. The form also collects a honeypot field to filter automated submissions — this field is never stored if it is filled.
- Through WhatsApp or SMS: your phone number (provided by WhatsApp or your mobile carrier), the content of your messages, and any photographs, audio notes or documents you send voluntarily.
- By phone: your phone number (if it is not withheld) and, with your express agreement, a voice note used solely to prepare the consultation.
- By email: your email address and the full content of the exchange.
- Through advertising measurement (Google Ads): when you arrive from a Google ad and then call, open WhatsApp or send the form, a conversion signal is sent to Google so the campaign can be measured. Advertising cookies are set only if you accept the banner; if you decline, Google receives only cookieless, aggregated signals (Google Consent Mode). If you have accepted and you send the contact form, your email address and phone number are sent to Google in hashed, non-reversible form (SHA-256) to match the request to the ad click ("enhanced conversions").
No sensitive data in the legal sense (health data, religious or philosophical beliefs, biometric data) is collected through this website. If you choose to share information of that nature during a consultation, it is treated with the same confidentiality as all other consultation content.
Why it is collected and legal basis
| Purpose | Legal basis |
|---|---|
| Replying to a contact request | Pre-contractual steps at your request |
| Preparing and conducting a consultation | Performance of the service contract |
| Following up after a consultation | Legitimate interest (continuity of service) |
| Measuring the effectiveness of Google Ads campaigns | Your consent (cookie banner) |
| Combating spam and fraudulent form submissions | Legitimate interest (security) |
Your details are never sold, rented or shared with a third party for commercial or advertising purposes.
Sub-processors
The following companies process data on behalf of Ruben T. Lawrence, strictly within the scope defined above:
- Netlify, Inc. (San Francisco, CA, USA) — website hosting. Privacy policy.
- Formspree, Inc. (USA) — processing of the contact form and delivery of your request by email. Privacy policy.
- Google LLC (Mountain View, CA, USA) — advertising conversion measurement (Google Ads), with cookies only after your consent. Privacy policy.
- Meta Platforms, Inc. (Menlo Park, CA, USA) — WhatsApp messaging, when you initiate contact through the WhatsApp button. WhatsApp applies its own privacy policy to those communications.
- Proton AG (Geneva, Switzerland) — Proton Mail, used for email correspondence sent to ruben.t.lawrence@proton.me.
How long your data is kept
- Contact requests with no follow-up: deleted within 90 days if no consultation takes place.
- Active client records: kept for the duration of the relationship and for up to 24 months after the last consultation, to allow for follow-up questions.
- Photographs, voice notes and documents relating to a consultation: deleted on request as soon as the work is finished, or automatically within 12 months of the last exchange.
- Email and WhatsApp threads: kept for up to 12 months after the last message, then permanently deleted.
- Google Ads measurement data: retained by Google under its own retention rules; the advertising cookie set on this site (
_gcl_au) expires after 90 days.
Confidentiality of consultations
Everything shared during a consultation — names, situations, questions, documents — is treated as strictly confidential and is never disclosed to any third party. Testimonials published on this site were collected with the express written agreement of the persons concerned, who consented to the publication of their name and of the city or region where they live. That consent may be withdrawn at any time, in which case the testimonial is removed. No testimonial contains any identifying information about a third party.
Cookies and trackers
The site uses the following categories of cookies and browser storage:
- Strictly necessary storage (no consent required): your cookie-banner choice (
js_cs), kept in your browser's local storage until you clear it; and short-lived session storage used while you send the contact form, erased when the tab is closed. Nothing here is sent to a third party. - Advertising measurement cookies (consent required): Google Ads sets
_gcl_au(90 days) and may set related Google cookies to attribute a call, WhatsApp message or form request to an ad click. They are only set after you accept the banner. Declining has no effect on the service you receive.
No retargeting audiences and no social-network cookies are set by this site. Your consent choice can be reset at any time by clearing your browser's site data for this domain, or by writing to us.
Your rights
Under applicable law, you have the right to:
- Access the data held about you and receive a copy.
- Rectify inaccurate or incomplete data.
- Erase data that is no longer necessary or that you object to (right to be forgotten).
- Restrict processing while a dispute is pending.
- Object to processing based on legitimate interest.
- Withdraw consent at any time for processing based on consent (analytics), without affecting the lawfulness of any prior processing.
- Data portability — receive your data in a structured, machine-readable format.
To exercise any of these rights, write to ruben.t.lawrence@proton.me with the subject line "Privacy request". Requests are answered within 30 days. Identity verification may be required before a request is fulfilled.
California residents (CCPA / CPRA)
If you are a resident of California, you have additional rights under the California Consumer Privacy Act (as amended by the CPRA): the right to know what personal information is collected, the right to delete it, the right to correct it, the right to opt out of the sale or sharing of personal information (we do not sell or share personal information), and the right not to be discriminated against for exercising these rights. To submit a verifiable consumer request, write to ruben.t.lawrence@proton.me or call +1 917 323 9390. We will respond within 45 days.
Security
The site is served exclusively over HTTPS (TLS 1.3 via Netlify's CDN). Form submissions are transmitted over an encrypted connection and are accessible only to Ruben T. Lawrence. Email correspondence is handled through Proton Mail, which encrypts stored messages. WhatsApp messages are end-to-end encrypted by default.
Despite these measures, no electronic transmission over the internet can be guaranteed to be 100% secure. You transmit information to this site at your own risk. If you believe your data has been compromised, notify us immediately at ruben.t.lawrence@proton.me.
Children
This site and the services offered on it are intended solely for persons aged 18 and over. No data is knowingly collected from anyone under the age of 18. If we become aware that a minor has submitted a contact request, the data will be deleted immediately.
Changes to this policy
This policy may be updated from time to time to reflect changes in the services or in applicable law. The date at the top of the page shows when it was last revised. Continued use of the site after a change constitutes acceptance of the revised policy.